Job Description
We are seeking a highly organized, detail-oriented, and professional Virtual
Assistant to support daily operations, client communication, and executive scheduling.
This role is ideal for someone who thrives in a fast-paced luxury environment and
understands the importance of discretion, organization, and refined communication.
Role Overview
The Virtual Assistant will provide administrative and client-facing support to the Head
Designer and leadership team, ensuring seamless communication, appointment
coordination, and timely follow-ups.
Key Responsibilities
Client Communication
● Monitor and respond to all incoming emails in a timely and professional manner
● Draft and send client quotes for custom designs and special orders
● Follow up with customers regarding custom pieces, approvals, and timelines
● Provide updates to clients on jewelry repairs and order status
● Maintain a polished, luxury brand tone in all correspondence
Calendar & Appointment Coordination
● Manage and coordinate the Head Designer’s calendar
● Schedule custom consultations (in-store and virtual)
● Confirm appointments and send reminders to clients
● Ensure all consultation notes and files are properly organized
Quoting & Administrative Support
● Assist in preparing and organizing custom design quotes
● Track outstanding quotes and follow up appropriately
● Maintain client records and documentation
● Support workflow organization between sales and production
Social Media & Brand Support
● Assist with social media scheduling and posting
● Help draft captions and content ideas
● Respond to direct messages and inquiries professionally
● Support basic content organization and campaign planning
Ideal Candidate
• Exceptional written communication skills
• Highly organized with strong attention to detail
• Comfortable managing executive calendars
• Experience in luxury retail, jewelry, or hospitality preferred
• Professional, discreet, and trustworthy
• Tech-savvy (Google Workspace, Shopify, social media platforms)
• Able to work independently and meet deadlines
What We Offer
• Flexible remote work environment
• Opportunity to work within a growing luxury brand
• Creative involvement in custom design processes
$500 - $700 a month
Part-time: 20 hours per week to start
Potential to increase to full-time over time
Time Zone: Atlantic Standard Time (AST), Mon–Fri, 10 AM–5 PM
Why Join Assist World?
100% REMOTE
$50 birthday bonus
$200 testimonial bonus
$500 entry monthly raffle
NO TRACKER. NO PROBLEM
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Original job Virtual Assistant Admin / Social Media / Brand Support for Luxury Jewelry Retail posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Assistant to support daily operations, client communication, and executive scheduling.
This role is ideal for someone who thrives in a fast-paced luxury environment and
understands the importance of discretion, organization, and refined communication.
Role Overview
The Virtual Assistant will provide administrative and client-facing support to the Head
Designer and leadership team, ensuring seamless communication, appointment
coordination, and timely follow-ups.
Key Responsibilities
Client Communication
● Monitor and respond to all incoming emails in a timely and professional manner
● Draft and send client quotes for custom designs and special orders
● Follow up with customers regarding custom pieces, approvals, and timelines
● Provide updates to clients on jewelry repairs and order status
● Maintain a polished, luxury brand tone in all correspondence
Calendar & Appointment Coordination
● Manage and coordinate the Head Designer’s calendar
● Schedule custom consultations (in-store and virtual)
● Confirm appointments and send reminders to clients
● Ensure all consultation notes and files are properly organized
Quoting & Administrative Support
● Assist in preparing and organizing custom design quotes
● Track outstanding quotes and follow up appropriately
● Maintain client records and documentation
● Support workflow organization between sales and production
Social Media & Brand Support
● Assist with social media scheduling and posting
● Help draft captions and content ideas
● Respond to direct messages and inquiries professionally
● Support basic content organization and campaign planning
Ideal Candidate
• Exceptional written communication skills
• Highly organized with strong attention to detail
• Comfortable managing executive calendars
• Experience in luxury retail, jewelry, or hospitality preferred
• Professional, discreet, and trustworthy
• Tech-savvy (Google Workspace, Shopify, social media platforms)
• Able to work independently and meet deadlines
What We Offer
• Flexible remote work environment
• Opportunity to work within a growing luxury brand
• Creative involvement in custom design processes
$500 - $700 a month
Part-time: 20 hours per week to start
Potential to increase to full-time over time
Time Zone: Atlantic Standard Time (AST), Mon–Fri, 10 AM–5 PM
Why Join Assist World?
100% REMOTE
$50 birthday bonus
$200 testimonial bonus
$500 entry monthly raffle
NO TRACKER. NO PROBLEM
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Original job Virtual Assistant Admin / Social Media / Brand Support for Luxury Jewelry Retail posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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