Job Description
About CSB
CSB is a dynamic short-term rental platform revolutionizing the shortlet industry. We connect property owners with guests seeking quality short-term accommodations, providing a seamless booking experience and exceptional service standards.
About the Role
We're seeking an experienced Marketing Manager who understands the short-term rental marketplace industry to accelerate our platform growth, increase host acquisition, and drive guest bookings.
Key Responsibilities
• Develop and execute comprehensive marketing strategies for both supply-side (property hosts) and demand-side (guests) growth
• Create and manage multi-channel campaigns to attract new property listings to the CSB platform
• Drive guest acquisition through targeted digital marketing, content marketing, and performance campaigns
• Optimize our platform presence through SEO and conversion rate optimization
• Manage paid advertising campaigns (Google Ads, Meta, TikTok) with focus on user acquisition costs and lifetime value
• Build brand awareness and differentiate CSB from competitors like Airbnb in the marketplace
• Develop partnerships with property management companies and individual hosts
• Create compelling content showcasing success stories from hosts and guest testimonials
• Implement referral programs and loyalty initiatives to drive organic growth
• Analyze marketplace metrics including booking rates, host retention, and guest satisfaction
• Coordinate email marketing campaigns for host onboarding, guest engagement, and reactivation
• Monitor competitor strategies and identify market opportunities
Required Qualifications
• 4+ years of marketing experience in marketplace platforms, shortlet industry, or hospitality tech
• Proven experience with two-sided marketplace dynamics (supply and demand)
• Deep understanding of the short-term rental industry and competitor landscape (Airbnb, Booking.com, VRBO)
• Track record of scaling user acquisition with measurable ROI
• Proficiency in digital marketing tools, analytics platforms, and marketing automation
• Experience with growth hacking strategies and viral marketing techniques
• Strong analytical skills with ability to interpret data and optimize campaigns
• Excellent storytelling and content creation abilities
Preferred Skills
• Experience marketing a tech platform or SaaS product
• Knowledge of marketplace KPIs (take rate, GMV, liquidity, engagement metrics)
• Background in community building and host relations
• Understanding of payment systems and trust & safety in marketplaces
• Familiarity with property management systems integration
This is not:
• ❌ A social media manager role
•
❌ A “run Google Ads” job
•
❌ A content coordinator position
This is a market-entry + growth architecture mandate.
What We Offer
• Opportunity to shape the marketing strategy of a growing platform
• Competitive salary and performance incentives
• Work with a dynamic team disrupting the short-term rental industry
• Professional development and growth opportunities
How to Apply
Ready to help CSB become the next leader in short-term rentals?
Submit your application at www.platoncore.com
Include your resume, examples of marketplace or shortlet marketing campaigns you've led, and explain how you'd differentiate CSB in a competitive market.
Job Types: Full-time, Contract, New grad
Contract length: 3 months
Application Question(s):
• Expected Renumeration
• Portfolio Link