SMS Agent (Virtual Assistant)

Nigeria Full-time Undisclosed
Job Description
Job Title: Remote SMS Agent

Company Overview:

Join our dynamic team at Offer Heroes, an up and coming player in the wholesale industry. We are seeking a highly motivated and detail-oriented individual to fill the position of Remote SMS Agent. This role is crucial to our success in managing homeowner interactions, data, and generating appointments for our lead managers.

Position: Remote SMS Agent

Location: Remote

Employment Type: Full-Time (35 hours per week)

Compensation: $5-$8 per hour

Responsibilities:

As a Remote SMS Agent at Offer Heroes, your primary responsibilities will include:

Data Management:
• Effectively manage and organize homeowner data through various platforms, ensuring accuracy and completeness.
• Utilize Excel for data analysis, reporting, and tracking of key performance metrics.
• Text Communication:
• Engage with homeowners via text messaging in clear, fluent English.
• Respond promptly to homeowner inquiries, providing accurate information and addressing concerns.
• Appointment Generation:
• Proactively identify and qualify potential leads through text conversations.
• Generate appointments for our lead managers based on established criteria.
• System Proficiency:
• Utilize Salesforce to update and maintain customer records.
• Leverage Excel for creating and managing reports, ensuring efficient data analysis.

Qualifications:
• Previous experience in a similar role, particularly in data management and customer communication.
• Proficient in Microsoft Excel; experience with Salesforce is highly desirable.
• Strong organizational skills with attention to detail.
• Fluent in English with minimal accent.
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively within a remote team.

Requirements:
• Demonstrated experience in using Excel for data analysis and reporting.
• Familiarity with Salesforce or similar CRM platforms.
• Strong multitasking abilities and the capacity to handle a high volume of text communications.

How to Apply:

Interested candidates should submit their resume and cover letter to Info@offer-heroes.com. Please include "Remote SMS Agent Application - [Your Name]" in the subject line. The application deadline is 01/15/24.

Join us in shaping the future of wholesale real estate and make a meaningful impact in a vibrant and collaborative remote work environment. Apply today!
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Job Snapshot
  • Posted: Feb 24, 2026
  • Job Type: Full-time
  • Location: Nigeria
  • Source: External