Business Manager- Public Sector Directorate

DUTIES AND RESPONSIBILITIES
• Actively supporting the team’s client retention strategies by providing excellent service to customers.
• Serve as the primary daily service contact for the clients
• Conduct accounts reviews to track customer needs and usage trends
• Track and maintain customer data/information
• Initiate the development of products required to meet customer needs
• Market the Bank’s products to meet customer needs
• Ensure efficient service and maintenance of existing customers
• Perform all other duties as may be assigned by the Business Manager.
• As part of the Bank’s Information Security requirements, maintain the security of all Information entrusted to the staff and comply with the principles and policies in the Information Security Handbook

EDUCATION.
• Minimum Education: HND / B.Sc. in any discipline, with minimum of Upper Credit for HND and 2.2 for B.Sc
• MBA/ACCA or post graduate education as added advantage

EXPERIENCE.
• Minimum experience –6 years relevant banking marketing/business development experience