Job Description
This a Full Remote job, the offer is available from: Anywhere
Job Title: E-commerce & Shopify Operations Virtual Assistant
Position Type: Full-time
Work Hours: 8:00 AM – 5:00 PM CST
Work Days: Monday-Friday
Salary: $5–$7 per hour (depending on experience)
Job Code: [MR-KFM]
Workplace: Remote
Preferred Candidate Location: Philippines
About Our Client
Our client is seeking a highly reliable, detail-oriented Virtual Assistant with strong E-commerce expertise, particularly in Shopify, to support a growing U.S.-based healthcare and wellness brand. This role is revenue-impacting, and the ideal candidate understands that accurate inventory and optimized product listings directly drive sales and customer trust.
This is a full-time role created to ensure consistency, accountability, and high-quality execution, after previous challenges with assistants prioritizing social media over critical e-commerce tasks.
Primary Responsibility (Top Priority): E-commerce & Shopify Management
• E-commerce is the #1 priority for this role.
• Update Shopify inventory daily (every morning) to ensure the online store accurately reflects the clinic’s true inventory.
• Perform a second inventory check later in the day when needed to prevent incorrect “out of stock” listings.
• Identify inventory discrepancies and proactively notify the team.
• Add new products to Shopify as needed.
• Optimize Shopify product listings for quality and performance, including clean, professional product titles and descriptions, basic SEO keyword optimization, and ensuring listings have consistent, high-quality images (photos are provided by the clinic).
• Maintain a highly organized and polished Shopify storefront that supports revenue growth.
Secondary Responsibility: Social Media Scheduling & Basic Video Editing
• Social media is secondary to e-commerce and supports overall brand presence.
• Edit and schedule approximately 5 posts per week across Instagram, Facebook, TikTok, Google Business, and YouTube (as needed).
• Perform basic video editing only (simple trimming, captions, hashtags).
• Assist with content guidance (what to post or record), then edit and schedule content.
• Batch scheduling is preferred (e.g., scheduling content in bulk twice per month).
Light Customer Support (Shopify Messaging Only)
• Respond to Shopify customer messages approximately once per week.
• Handle basic, non-clinical questions (primarily inventory or order-related).
• Escalate all medical or clinical questions to the clinic team.
• No phone calls required.
Work Style & Accountability
• Follow a clear daily process and checklist.
• Provide consistent communication during working hours.
• Submit weekly and/or end-of-day updates as required.
• Demonstrate strong ownership, reliability, and attention to detail.
Tools Used
• Shopify (primary), Xero, GoHighLevel (GHL), Social Media Platforms.
Requirements
Experience Requirements
• Medical education or degree: Preferred but not required
• Previous experience as a Virtual Assistant: Preferred
• Medical license (Doctor, Nurse, PT, etc.): Not required
Basic Requirements
• Must be proficient in speaking and writing English very clearly
• Must have relevant work experience, especially in e-commerce or Shopify operations
• Must be able to submit an NBI Clearance and/or Local Police Clearance before onboarding (mandatory)
• Must be available for video meetings with camera on when needed
• Highly accountable, reliable, and responsive
• Strong attention to detail, especially with inventory accuracy
Technical requirements
• Device: Reliable laptop or desktop computer.
• Internet: High-speed connection (minimum 10 Mbps).
• Audio: Noise-canceling headset.
• Video: Webcam for virtual meetings.
• Workspace: Quiet, professional environment
Benefits
• Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
• Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
• HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
• Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
• Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
• Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
• Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
• Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.
These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, training, or allowances listed are optional contractor perks and not employee benefits.
This offer from "Winning Assistants LLC" has been enriched by Jobgether.com and got a 82% flex score.
Job Title: E-commerce & Shopify Operations Virtual Assistant
Position Type: Full-time
Work Hours: 8:00 AM – 5:00 PM CST
Work Days: Monday-Friday
Salary: $5–$7 per hour (depending on experience)
Job Code: [MR-KFM]
Workplace: Remote
Preferred Candidate Location: Philippines
About Our Client
Our client is seeking a highly reliable, detail-oriented Virtual Assistant with strong E-commerce expertise, particularly in Shopify, to support a growing U.S.-based healthcare and wellness brand. This role is revenue-impacting, and the ideal candidate understands that accurate inventory and optimized product listings directly drive sales and customer trust.
This is a full-time role created to ensure consistency, accountability, and high-quality execution, after previous challenges with assistants prioritizing social media over critical e-commerce tasks.
Primary Responsibility (Top Priority): E-commerce & Shopify Management
• E-commerce is the #1 priority for this role.
• Update Shopify inventory daily (every morning) to ensure the online store accurately reflects the clinic’s true inventory.
• Perform a second inventory check later in the day when needed to prevent incorrect “out of stock” listings.
• Identify inventory discrepancies and proactively notify the team.
• Add new products to Shopify as needed.
• Optimize Shopify product listings for quality and performance, including clean, professional product titles and descriptions, basic SEO keyword optimization, and ensuring listings have consistent, high-quality images (photos are provided by the clinic).
• Maintain a highly organized and polished Shopify storefront that supports revenue growth.
Secondary Responsibility: Social Media Scheduling & Basic Video Editing
• Social media is secondary to e-commerce and supports overall brand presence.
• Edit and schedule approximately 5 posts per week across Instagram, Facebook, TikTok, Google Business, and YouTube (as needed).
• Perform basic video editing only (simple trimming, captions, hashtags).
• Assist with content guidance (what to post or record), then edit and schedule content.
• Batch scheduling is preferred (e.g., scheduling content in bulk twice per month).
Light Customer Support (Shopify Messaging Only)
• Respond to Shopify customer messages approximately once per week.
• Handle basic, non-clinical questions (primarily inventory or order-related).
• Escalate all medical or clinical questions to the clinic team.
• No phone calls required.
Work Style & Accountability
• Follow a clear daily process and checklist.
• Provide consistent communication during working hours.
• Submit weekly and/or end-of-day updates as required.
• Demonstrate strong ownership, reliability, and attention to detail.
Tools Used
• Shopify (primary), Xero, GoHighLevel (GHL), Social Media Platforms.
Requirements
Experience Requirements
• Medical education or degree: Preferred but not required
• Previous experience as a Virtual Assistant: Preferred
• Medical license (Doctor, Nurse, PT, etc.): Not required
Basic Requirements
• Must be proficient in speaking and writing English very clearly
• Must have relevant work experience, especially in e-commerce or Shopify operations
• Must be able to submit an NBI Clearance and/or Local Police Clearance before onboarding (mandatory)
• Must be available for video meetings with camera on when needed
• Highly accountable, reliable, and responsive
• Strong attention to detail, especially with inventory accuracy
Technical requirements
• Device: Reliable laptop or desktop computer.
• Internet: High-speed connection (minimum 10 Mbps).
• Audio: Noise-canceling headset.
• Video: Webcam for virtual meetings.
• Workspace: Quiet, professional environment
Benefits
• Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
• Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
• HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
• Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
• Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
• Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
• Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
• Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.
These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, training, or allowances listed are optional contractor perks and not employee benefits.
This offer from "Winning Assistants LLC" has been enriched by Jobgether.com and got a 82% flex score.
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