Job Description
This a Full Remote job, the offer is available from: Africa, Philippines
Overview
We are seeking a proactive Executive & Operations Virtual Assistant (Salon & E-commerce Support) to support a multi-business owner operating a high-end hair salon, e-commerce brand, and personal styling/TV work.
This role will focus on inbox management, customer communication, salon operations support, scheduling assistance, and general executive admin, helping bring structure and operational clarity to a fast-moving environment. This is an ownership-driven role suited for someone who can take initiative, reduce
overwhelm, and help define processes where they don’t yet exist.
Key Responsibilities
Executive & Admin Support
● Manage and triage inboxes related to:
○ Salon inquiries
○ E-commerce customer questions (orders, shipping, follow-ups)
○ General business and personal correspondence
● Flag urgent messages and ensure timely responses
● Assist with calendar coordination and scheduling as needed
● Act as a central point of organization to reduce day-to-day operational friction
Salon Operations Support
● Monitor and respond to salon emails and online booking inquiries
● Support appointment-related communication (confirmations, basic questions, redirects to booking portal)
● Answer incoming salon calls via call forwarding (as needed)
● Ensure clients receive prompt, professional responses aligned with a high-end salon experience
Customer Service (E-commerce)
● Respond to customer inquiries related to:
○ Product orders
○ Shipping delays or questions
○ General product information
● Coordinate with fulfillment platforms or tools (e.g., Shopify) when needed
Process & Operations Improvement
● Help identify gaps in workflows and suggest improvements
● Create simple systems or SOPs over time as clarity develops
● Take initiative in organizing information and communications
Ideal Candidate
• 3–4+ years experience as an Executive Assistant, Operations VA, or Admin VA
• Strong written communication and professional client-facing tone
• Comfortable working with ambiguity and helping define structure
• Organized, proactive, and calm under pressure
• Able to manage both business and personal admin support
Tools & Platforms (Preferred, Not Required)
• Email & calendar tools
• Shopify (nice to have)
• Online booking platforms (salon systems)
• Google WorkspaceWhy Join Assist World?
100% REMOTE
$50 birthday bonus
$200 testimonial bonus
$300 tenure bonus every 6 months
$500 entry monthly raffle
NO TRACKER. NO PROBLEM
This offer from "Assist World" has been enriched by Jobgether.com and got a 79% flex score.
Overview
We are seeking a proactive Executive & Operations Virtual Assistant (Salon & E-commerce Support) to support a multi-business owner operating a high-end hair salon, e-commerce brand, and personal styling/TV work.
This role will focus on inbox management, customer communication, salon operations support, scheduling assistance, and general executive admin, helping bring structure and operational clarity to a fast-moving environment. This is an ownership-driven role suited for someone who can take initiative, reduce
overwhelm, and help define processes where they don’t yet exist.
Key Responsibilities
Executive & Admin Support
● Manage and triage inboxes related to:
○ Salon inquiries
○ E-commerce customer questions (orders, shipping, follow-ups)
○ General business and personal correspondence
● Flag urgent messages and ensure timely responses
● Assist with calendar coordination and scheduling as needed
● Act as a central point of organization to reduce day-to-day operational friction
Salon Operations Support
● Monitor and respond to salon emails and online booking inquiries
● Support appointment-related communication (confirmations, basic questions, redirects to booking portal)
● Answer incoming salon calls via call forwarding (as needed)
● Ensure clients receive prompt, professional responses aligned with a high-end salon experience
Customer Service (E-commerce)
● Respond to customer inquiries related to:
○ Product orders
○ Shipping delays or questions
○ General product information
● Coordinate with fulfillment platforms or tools (e.g., Shopify) when needed
Process & Operations Improvement
● Help identify gaps in workflows and suggest improvements
● Create simple systems or SOPs over time as clarity develops
● Take initiative in organizing information and communications
Ideal Candidate
• 3–4+ years experience as an Executive Assistant, Operations VA, or Admin VA
• Strong written communication and professional client-facing tone
• Comfortable working with ambiguity and helping define structure
• Organized, proactive, and calm under pressure
• Able to manage both business and personal admin support
Tools & Platforms (Preferred, Not Required)
• Email & calendar tools
• Shopify (nice to have)
• Online booking platforms (salon systems)
• Google WorkspaceWhy Join Assist World?
100% REMOTE
$50 birthday bonus
$200 testimonial bonus
$300 tenure bonus every 6 months
$500 entry monthly raffle
NO TRACKER. NO PROBLEM
This offer from "Assist World" has been enriched by Jobgether.com and got a 79% flex score.
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